DELIVERY STEP BY STEP

Premium Delivery

Our premium delivery service offers a range of exquisite extras that will take your flower experience to new heights.

With every order, enjoy a complimentary Aqua Box to keep your flowers fresh and vibrant, a sleek eco bag for convenient transportation, an elegant envelope for a touch of sophistication, flower food to nourish your blooms and detailed care instructions to help you keep your flowers looking their best.

Discover the luxury of THEFLOW’s premium delivery – it’s all included at no extra cost to you.

Delivery areas

THEFLOW delivers directly anywhere in Los Angeles. Orders placed before 3 pm are eligible for same-day delivery. The delivery fee will be calculated based on the delivery address (zip) at checkout.

 

Delivery in Los Angeles (5 miles)

  • Standard Delivery Fee for distance up to 5 miles – 10$
    Los Angeles,Marina Del Rey,Venice,Playa Vista,Culver City,Santa Monica,Playa Del Rey,Beverly Hills,Inglewood
  • Standard Delivery Fee for distance up to 10 miles – 15$
    El Segundo,West Hollywood,Hawthorne,Manhattan Beach,Lawndale,Pacific Palisades,Redondo Beach,Gardena,Hermosa Beach,Studio City,Torrance
  • Standard Delivery Fee for distance up to 15 miles – 25$
    Sherman Oaks, Universal City, North Hollywood, Encino,Valley Village,Burbank,Topanga,Malibu,Toluca Lake,Van Nuys,Tarzana,Huntington Park, Compton, Glendale, Carson, Maywood, North Hills, Lynwood, La Crescenta, Woodland Hills, South Gate

Delivery to far districts of Los Angeles

  • Standard Delivery Fee for distance up to 25 miles – 35$
    Reseda,Valencia,Bell Gardens,Sun Valley,Panorama City,Calabasas,Lomita,Harbor City,Palos Verdes Peninsula,Bell,Winnetka,Monterey Park,Canoga Park,West Hills,Northridge,Paramount,Rancho Palos Verdes,Alhambra,Long Beach,South Pasadena,Downey,Pacoima,Mission Hills,Wilmington,Pasadena,Verdugo City,Montrose,Montebello,City Of Industry,San Pedro,Granada Hills,Bellflower,Tujunga,Pico Rivera,San Marino,San Fernando,La Canada Flintridge,Lakewood,Sunland,San Gabriel,Chatsworth,Santa Fe Springs,Signal Hill,Rosemead,Porter Ranch,Whittier,Agoura Hills,Sylmar,Norwalk,Altadena,South El Monte,Artesia,Cerritos,El Monte,Brandeis,Temple City,Oak Park,Arcadia,Hawaiian Gardens,Sierra Madre,La Palma,La Mirada,Los Alamitos,Simi Valley,Newhall
  • Standard Delivery Fee for distance up to 50 miles – 60$

 

Map of Delivery

Date and time of delivery

When ordering you are offered to choose the desired date and time of delivery with an interval, if you need to specify a more exact delivery time of flowers – please contact the manager in any convenient way. If you have any questions, the manager will contact you as soon as you place your order. We guarantee to deliver your bouquet to the recipient within 5 hours of payment, but during working hours of the store. We work Mon-Sun: 9.00 am – 9.00 pm, so if you pay for your order at another time, the delivery time starts from 9:00 am.

Why do we only deliver flowers in L.A.?

THEFLOW.LA flower delivery service is located near the center of Los Angeles and delivers flowers only in Los Angeles. Why we do not deliver bouquets on other neighborhoods and cities, after all many large companies work so? The answer for us is obvious – only this way, supervising process of gathering and delivery of bouquets, we can be responsible for qualitative performance of orders. Our clients trust us to congratulate their relatives and friends at the right time, presenting beautiful flowers with a card with warm words.

We are thorough and selective in the selection of our employees. All couriers meet our high demands on appearance, responsibility and punctuality. Couriers theflow.la – is the face of our company.

All florists of our salon have a professional education and extensive experience. The high level of our masters allows us to create complex, exclusive bouquets and compositions, which you can see in our online catalog. Clients of our salon can always rely on the professionalism and good taste of our florists, who are happy to compose bouquets according to individual orders and fulfill all their wishes.

We value our reputation and are responsible for the quality of our bouquets and the timely execution of orders. The whole process from order taking to bouquet assembling takes place at one place in Los Angeles. In our salon, all of our florists know each other for a long time, they communicate personally and solve all problems quickly. For example, a client calls and asks to urgently replace the card in the order and add a chocolate bar, we do it quickly. Or we want to offer a customer to replace a floral variety in a bouquet. Then the administrator will contact the customer by phone or e-mail and discuss all the details. After all, it is important to us that the bouquet met expectations and became only a pleasant surprise!

Often, during delivery of the order, there are unforeseen situations – the recipient is not present, or the address was incorrect. We solve such questions operatively, flexibly: if the addressee is not present on a place, we agree about repeated delivery in convenient for the addressee time. We are responsible for quality of our bouquets. If the recipient was not happy with the quality of flowers, tell us about it within 24 hours, and we will replace the bouquet. Due to the accurate work of the delivery service, we provide free notification of delivery by SMS and email, photos of the bouquet before sending to the recipient on request.

Our clients are used to quality service of our company, they often ask us to help with congratulations to their loved. Unfortunately, we have to refuse them, because such quality of bouquets execution, assortment of flowers, precision delivery we can provide only in Los Angeles, in our salon.

When we receive positive feedback from customers about our work, we understand how important it is to maintain the quality of service and we do our best to do this.